Whatever the case might be, setting up an external display is usually easy. Installed 8336 and the behavior is exactly the same. Why? If you sign in, click, Sorry, you must verify to complete this action. C) Software issue, the driver is broken and does not send signal to the monitor. Yesterday I bought brand new cables with no adapters, I.E USB-C to DP. Also see Tips for Playing 4K, HDR or 3D Content on Intel NUCif the flickering happens only when at a 4K resolution. All drivers are updated. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community. Expand the category Network Adapters. Please perform a BIOS recovery by security jumper using the latest version available. But this is not correct, they are both connected to the HDMI outputs. To connect a wireless display on Windows 10 as a secondary screen, use these steps: After you complete the steps, the wireless display will be detected as a new external display on the device. https://www.intel.com/content/www/us/en/support/articles/000005636/intel-nuc.html. All laptops and surface tablets connected to these monitors have never run into any issues. The Asus monitors are direct connected to the HDMI outputs from the NUC, there is nothing between it. // Your costs and results may vary. orpassword? 3- Uninstall the Intel Graphics driver. You may re-send via your Both monitors can handle a resolution of 2560x1440. Seems that NUC11TN technical product specifications confirm this. You may re-send via your Thank you for posting on the Intel communities. Under settings you have to enter the admin password, find the settings for single and dual display. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Multiple Display Configuration Options for Intel NUC Kits NUC11TN, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. I have a feeling mine was not this loud when I got it just recently last month. Today I installed the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191 driver. We made sure to run the same BIOS version and the same graphics driver version. So, in this case it is not a result of low memory size. I tryed Windows 10 and 11 and both have the same result. There could be some kind of limitation with these specific monitors via HDMI and we understand that the issue is between the ASUS* monitors and the Intel NUC. By signing in, you agree to our Terms of Service. In my case only HDMI was working and now I could select 2560x1440. Check with the display or television manufacturer's support website to see if there are any firmware updates available for the display. This article provides basic troubleshooting steps for multi-display setups on Intel NUC. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. You can use the links below to find the drivers: To check the adapter driver version and manufacturer available on your computer, use these steps: Once you complete the steps, use the above links to find, download, and install the correct driver. If you're after a Linux machine, you want to know if the NUC 12 (and newer variants) support Linux. 7- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. Also it is absolute nonsense that you would need 4-8GB VRAM for 1440p! Intel Graphics Driver Version: 24.20.100.6194, Information on how to set up dual monitors on Intel NUC kits (NUC8i7HNK or NUC8i7HVK). Hi, I also experienced problems with the hdmi outputs of this model. If this is not a hardware problem, use the Display settings to force the system to detect the second monitor. You will see a setting to swap screens mistakenotmy 1 yr. ago In my experience this is always because the touch panel (front of room display) is not being recognized. The new NUC 11 Extreme is a tiny PC, but it's not as small as previous versions. Intel SSU stills works as an workaround. You mean I can return the NUC if the customer support agree and it is within the warrenty? See page 24 for diagram. BIOS0029 I've loaded the latest Intel 655 graphics drivers and the latest bios. We could fix it in RPi, but not for Intel NUC device. Here is the "Contact us link" (click on "Support for Intel Products > Intel NUC"). 1) removed driver 8141 (it was previously installed by Windows update), 3) installed Intel Chipset Device Software, 5) installed driver 8141 downloaded from intel. 4- What is the refresh rate that you are trying to achieve with the desired resolution 2560x1440? Content Type When turning on the TV in the conference room, the NUC detects a new 'monitor', the new device chime happens, the TAP and TV displays both freak out with resizing, then a 50/50 chance of the screens being swapped. Please provide details. Also while in Sleep mode, my NUC 11 makes ticking sound, not loud but easy to hear from close. I then will let you know the results. Dont have an Intel account? Yes I think it is a firmware issue (I hope). Within a few days I will get a Thunderbold 3 to displayport cable. Only HDMI1 could do 2560x1440. Instead of smooth black to white, you can notice carefully looking at image near the brightest end there is actually slim brighter bar (it is physically about from 15mm from the right side if actual pattern width on the screen is about 170-180mm). Even if i swap the connection, i have no way to control which is my primary display and which is my secondary display. do you still prefer O go back to the .1191 drivers? As mentioned before, a normal desktop PC does not have these problems. 6.1- Download the Intel SSU and save the application on your computer. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. The issue is that i can't decide where to show the NUC bios! Also, please review the following suggestions: Please report back the outcome of the steps. I tried to reset some settings in order to get the USB-C Monitor as Monitor 2 but maybe this is just not possible due to the internal hardware addressing. No worries, please take your time and when you are ready to test with the Thunderbolt cable feel free to post the outcome of the test. Also it seems that even with that, you don't actually get real 0-255 signal but it is like it has gone through some additional incomplete processing. Yes, this is a new device and from day 1 on this problem is there. Do you work for Intel? All my monitors can handle a resolution of 2560x1440. Here is our "contact us" information: https://www.intel.com/content/www/us/en/support/contact-support.html#@8. You may contact the ASUS* support for a (newer) firmware update. Click on "Detect" in Detect other display line. Download and run Intel System Support Utility for Windows. Thank you for the feedback. for a basic account. However, when I go to the advanced display settings I see active signal resolution is set to 3840 x 2160. // See our complete legal Notices and Disclaimers. Also for some reason Intel provided drivers allow you to change color depth from 8 to 10 or 12 bits but selecting any higher than 8 bit causes screen to start blinking and you have no way to change back, it does not even ask you to confirm if that worked but changes it right away causing you need to force power down machine and start in fail safe mode to change it back to 8 bit. profile. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.intel.com/content/www/us/en/download/19303/bios-update-becfl357.html, NUC 2nd Monitor Waking issues - Intel Communities. Yes, I'm sure it is not from coming from fan. Privacy Policy. Let us know if you still need assistance. Please do not enter contact information. Things that I've tried that have not worked: We use 3 different versions of the ASUS Pro Art series: I have seen many dead end forums for this where the resolutions are only workarounds, I am hoping to avoid this kind of solution as it does not work in a corporate environment. We will review this feedback internally with our team and we will be posting back if there is any new information to share here in the thread. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Purchase a cable to connect directly from the Intel NUC to the display. Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? 6) Attached files with one and two monitors connectd. But for your information I took today the Nuc with me to my office. I have tested fan off and the same sound is there. Sleeker, more powerful, and redesigned check out the new Lenovo ThinkPad X13 and X13 Yoga, Mags delivered straight to your door or device. Maybe this is some incompatibility issue, I don't know. However problem with gradient banding seems to be the same from USB-C too, so there is something fundamentally wrong with hardware implementation or firmware in NUC11TN. Actually it is not strange because NUC11 still might be using LSPcon, so there is no true HDMI ports but just converted internally from DP (if I undestood correctly). and our You can easily search the entire Intel.com site in several ways. I want to confirm some information about your issue. In my case only 1 Monitor can do 2560x1440, the second one (HDMI 2) can not go higher then 1920x1080. When it seems to wake up, the screen remains black. ExpressVPN: The best VPN available right now (opens in new tab). Please perform these steps on 2 different NUCs having the issue and attach the report to your response. It was bad before the Windows 2004 update but now it's much worse since I can't use the two monitors at the same time in any way. Or are you using any type of video adapters, converters, or dockings? 6- If no older drivers are stored in the system, the graphics controller in Device Manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter', or similar. See Intels Global Human Rights Principles. In this case, just to discard issues related to driver versions, please perform aClean Installation of Intel Graphics Drivers in Windows* using the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. Because you mention that also in sleep mode you do here noise. I will reach out to the email associated with your account, please, attached the SSU report to your email response. Click on the menu where it says "Summary" to change to "Detailed View". Our issue is when using an Electron app similar to the one that you use in your sample project, and it's when Electron starts without the device having an HDMI cable connected, then it can't detect the HDMI cable. You can adjust the resolutionin the Intel Graphics Control Panel. I have tried everything you can imagine, tried many drivers, swapped the cables, used an HDMI-to-USB-C adapter, and so on. 10/18/2022. Flickering or flashing issues are most often seen when you're connecting a display to the Intel NUC's HDMI port. If the device has a custom driver provided by the computer manufacturer, consider that manufacturers (for example, HP, Dell, Acer, Microsoft, and many others) usually modify the original drivers for their desktops and laptops. By the way, I removed the Intel graphics driver and rebooted the system. You only need to download and launch the installer using the above links, continue with the on-screen directions to complete the setup, and check for updates. I noticed that 8336 is now available but I will wait for your reply. I agree that it is an issue with the Asus monitors in combination with the NUC because with a desktop PC I do not have these problems. That requirement would only apply for the high frame rate FPS games but build in graphics in NUC11TN is not suitable for that type of thing anyway. During the process, please make sure all other steps are followed, includingdisconnecting from the Internetand making sure you get to theMicrosoft Basic Display Adapterbefore trying to install the graphics driver. Is the issue happening since the first day that you set up this configuration (Intel NUC + 2 ASUS* monitors)? Both monitors can handle a resolution of 2560x1440. I tryed what you suggested. Since we reached the conclusion to contact Intel Customer Support for warranty assistance and this is being documented in the thread, once the warranty status is confirmed, you shouldn't have problems with warranty assistance from the team. It is not very loud but I can hear it from my normal position in silent room from arms length away from it when fan is running very low (I have adjusted it to make it quieter). Windows 11 recognized the Asus monitors with these drivers. How are the monitors configured? Also, we will send you an email to the email address associated with your profile to provide you with information you may use as a reference when you contact Intel Customer Support. Yes I read the document and according to me it should be possible to connect 2 monitors to the 2 hdmi outputs and run them at a resolution of 260x1440. Is is not very loud and it is depending of power options. You may re-send via your, NUC8i7BEH - Lenovo Dual Monitors HDMI+USB-C don't work, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (one monitor).txt, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (two monitors).txt, HDMI Firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE, https://www.intel.com/content/www/us/en/support/contact-support.html#@8. Brand new cables with no adapters, converters, or dockings me to office. Are you using any type of video adapters, converters, or dockings the first day that you need! Video adapters, converters, or dockings from the Intel NUC '' ) '' click... One and two monitors connectd drivers, swapped the cables, used an HDMI-to-USB-C adapter, and on... 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And two monitors connectd problem, use the display or television manufacturer 's support website to see there. Where it says `` Summary '' to change to `` Detailed View '' are most often seen when you connecting... 2 different NUCs having the issue and attach the report to your response imagine, tried many,!
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