You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. Buy your tickets for Sydney FC's home ISUZU UTE A-League matches now. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. RAC Arena, Perth. Can held seats be purchased through any other channels? For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. If you have access to the Ticketek iPhone app, you can log into your My Ticketek account within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. Featuring hit songs from Cinderella, The Lion King, Moana, Encanto and many more, join us as original Disney film footage is projected live on the big screen. How do kids tickets work? ), Chloe Zuel (Hamilton), Drew Weston (Cruel Intentions) and Genevieve McCarthy (The Sound of Music) with further stars to be announced. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. The following concession policy applies to the sale of daily ticketing during the 2023 Toyota AFL Premiership Season and the 2023 Toyota AFL Finals Series; Please note: During the members pre-sale Club members are required to purchase a finals ticket that is equivalent to the type of membership that they hold (i.e Adult members can only purchase an Adult finals ticket). For security purposes, you must still enter your password when purchasing or updating your account details. Restricted view refers to those seats which may have objects which limit the line of sight, When you're happy your selection is correct, click the Go To Payment button. Can I purchase tickets through the mobile site? We recommend that you confirm with your venue whether they have an existing ticketing agreement. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html What event is it Carolina. How do I add my mobile tickets to the Ticket Wallet? Full Ticketek Refundable terms and conditions of sale can be viewed here. When attending the event ensure you can present your card on request. Yes, 90 days after the event, tickets will automatically be removed from your Ticket Wallet. Invitee B purchases the two seats they were assigned at step (b). This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. % The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. 2023 ProductReview.com.au Pty. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. [deleted] 6 yr. ago. This will do damage to Afterpay's reputation but they don't seem to care much either. Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. These members must use their 2023 membership card which has their 2023 . Am I able to 'top up' my Ticketek Voucher with more credit? Junior Policy - AFL Reserve Toyota AFL Grand Final There is NO Junior price for the Grand Final. Early on they advised they were holding the money until the concert proceeded. What is the age limit for a child ticket and are these available in all price categories? 3 0 obj The season will feature eighteen clubs and is scheduled to run from 16 March until 30 September, comprising a 23-game home-and-away season, the longest in league . If I have a saved credit or debit card details, do I get a chance to review my saved card details before submitting payment? Once you have updated your details click on, Tick the boxes to select the communications you would like to receive, Enter each of your known My Ticketek Sign Ins and click, If this succeeds for your Sign In, please use that Sign In name to access My Ticketek, If you're unable to find a My Ticketek sign in please. To add your ticket to Passbook, simply open the ticket and tap Share and Save to open the Add to Passbook feature. I've sent an email invitation but some or all of my friends did not receive them. . Yes - there should be no issue using a phone that has a clear screen protector. If you have not received all of your expected SMS's to the nominated mobile number, please contact the Ticketek Call Centre on 0800. An adult must accompany children under the age of 12 while within the venue. The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. No, you can continue to use your mobile ticket. You must allow adequate time for collection or delivery of tickets. When a game is on, the Traffic Management Plans are put in place and enforced by Auckland Transport. Note that Mobile Ticket delivery may not be available for every event. bigdog8300 6 yr. ago. You will need to provide some form of ID so that the staff can access your Ticketek account details. General Public: 10am, Friday 3 March 2023 . The Website Terms of Use and the Ticketek Australia Privacy Policy are incorporated into these Terms and Conditions. For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. Proof of purchase may be required for any refund or exchange. All children regardless of age must be allocated a ticket to attend. Also tap on the 'i' icon at bottom right of event pass to 'flip' the ticket over to find extra transaction information. If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. Have more questions about Ticketek Gift Vouchers? You will only see this guide once, but will have the option to see it again by clicking on a clearly displayed link which will remain in place for the first 4 weeks after launch. What can I redeem my Ticketek Gift Voucher for? Your saved credit or debit card details will pre-populate whenever you are logged in and buying tickets, so all you need to enter is the CVC security code on your card to complete the purchase. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. 4 0 obj Restricted view refers to seats that have restricted viewing of the stage or event. Please visit our venue site and search the event . Children aged 3 and under as at 1 January 2022 are entitled to enter the ground at no charge with a ticketed guardian; however they must not occupy a seat. You are responsible for knowing the contact details of all attendees in your group. Junior . Oh you accidentally got a childs ticket again, by mistake we could say, just go on through. Some pages may contain a virtual tour and a seating map for that venue. Overall my experience proves why the App has a less than 2 star rating. Your confirmation email will include all of your delivery details, plus your customer information. These tickets will be cancelled and reissued in the name of the new ticket owner. Ticket purchasers who require a wheelchair bay, specific seat or have a Companion Card can contact the Ticketek Accessible seating line on 1300 665 915 or send through a request here to reserve a seat.. Alternatively, if you want to access the Sensory Room, you need to purchase a Sensory Room ticket via Ticketek for the 2023 Vixens home match you require. https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm details of the event including: name, date, time and venue. What if I enter my Voucher ID incorrectly online? In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the Site). This hilarious, inspiring and poignant new musical is wrapped up in one of the most addictive and joyful soundtracks to ever hit the stage. WHAT YOU NEED TO KNOW. Without limiting other remedies, Ticketek may limit, suspend or terminate the MyTicketek account of users who are acting inconsistently with these Terms and Conditions, including in particular the accounts of users who we believe are harassing, threatening or abusing our employees or other users or who act in an unlawful or inappropriate manner. What's the age limit for junior tickets? Tickets will go on-sale through TM.com. Yes, you can turn on and off notifications and location services at any time within the 'Settings' menu of their iPhone or the app?. For select events, our hours of operations may vary. Ticketek acts as agent for the Seller in the sale of all tickets. How can I receive my Ticketek Gift Voucher? The official Ticketek Aus account - tour announcements, news, ticket offers, and instant updates on events! This table should be used as a guide only and the information contained is subject to change without notice. Alternatively check www.edenpark.co.nz for more information on Parking. to collect tickets. Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. What if a show is cancelled or postponed? Tickets are also free for kids under 18, and to community football participants and to women and girls in the talent pathway. We strongly recommend pre-purchasing your tickets to avoid queues and to make sure you've got the best seat in the house. Will I be notified of event / gate changes? No - Most venues have only a small slot in the turnstile where the ticket or mobile phone is inserted to be scanned. If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice by Ticketek at its discretion. If you selected to have all tickets sent to your mobile phone, make sure these have been forwarded on to everyone in your booking, Before arriving at the event open your Ticketek Text message, Once your message has been opened, click on the link to reveal your Ticketek mobile ticket in preparation for scanning, Ensure the back-light on your mobile phone is turned up to aid the speed of scanning your Ticketek mobile ticket (see the manufacturer's manual for instructions.). Age Restrictions: Disney 100: The Concert is not recommended for children under the age of 2 years. What happens if my tickets do not arrive in time? Ticketek Terms and Conditions of Sale. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. You must provide an Australian postal address to receive Collector Tickets. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. You can redeem your Ticketek Gift Voucher online by: Ticketek Gift Vouchers may also be redeemed in person at a Ticketek Agency or over the phone through the Ticketek Call Centre. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. Persons aged 15 and over as at 1 January 2023 are classified as an adult, unless they hold valid Concession identification. If you have not received your collector tickets within one week from the event, please click here to . If this is not the case, please contact the Ticketek Call Centre on 0800 842 538 and we can look into this for you. I applied for a refund in August but have not been contacted. Can I buy tickets if I am based overseas? Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). You will then be able to add more tickets to your shopping basket and pay for all tickets at once. Simply open your mobile ticket as usual from the SMS you receive from Ticketek. Ticketek may not replace tickets where seating is unallocated (general admission tickets); You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. Will the Mobile Ticket scanners at venues work through phone covers? Has anyone previously purchased tickets to The Offspring in Adelaide, who are now coming on 5 Dec?Do we use the previous tickets, I too have been emailing, trying to call Ticketec with no success. $65.00. Has anyone been able to get their Ezy ticket reissued with a new code? Systems are in place at every venue to ensure that each ticket barcode can only be used once. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. There is no age limit for junior tickets. But they never answered the emails.And that was a few months ago now. Melbourne Victory v Western United. The award-winning & JULIET opens February, 2023 at Melbourne's Regent Theatre. yes they do , i had to book under accessible seating form and put in details of companion card and pay for one ticket. Why is there a time limit when I buy tickets? Mon 13 Mar 2023. Tickets purchased during a pre-sale will not be dispatched until after the advertised general public on-sale date. There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. . There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. Add to calendar Saturday, October 08 2022, 6:00 PM Saturday, October 08 2022, 6:00 PM America/New_York Int Monster Jam Stadium 2 Saturday, October 08 2022, 6:00 PM TBA, Sydney, Australia Feld Entertainment customerservice@feldinc.com Int Monster Jam Stadium 2 - Saturday, October 08 2022 1440 Int Monster Jam Stadium 2 at TBA on The NBL is the pre-eminent professional men's basketball league in Australia and New Zealand. $36.00. This is an extra security feature giving you the fairest access to tickets by helping us prevent automated and unethical ticket selection and purchase activity, Make sure your selections are correct and then hit the Next button. Please help. Ticketek's service and handling fees range between $4.75 and $5.80. Membership Office hours: Monday - Friday 10am - 3pm by appointment (excluding public holidays). Good luck. Delivery differs depending on the event, please refer to the specific delivery information on the event page of the event you purchased for. After successfully completing your purchase, you will be presented with a ticket confirmation page and an email will be sent to your registered email address confirming the details of your transaction. How do I update my credit or debit card details once they have been saved? A second form of identification (e.g. Some shows might choose a short hold period of thirty minutes or one hour, others may prefer to allow seats to be held for several days. Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. BUY TICKETS INFO. No. Members aged 4-16 as at 1 January 2022 are eligible to purchase a concession ticket. ) If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. The email may have been filtered by a spam filter. If you require assistance to purchase tickets you can call our team on 1300 544 486 who will be able to talk you through the process. The following junior policy applies to the sale of daily public ticketing during the 2023 Toyota AFL Finals Series and Grand Final: Children aged 4-14 as at 1 January 2023 are eligible to purchase a concession ticket. How to buy visitor tickets. If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account. In addition, during Adelaide Festival, the Ticketek Call Centre will also be open: Sundays (5, 12, 19 March): 10am-4pm. Hi I just made a booking. For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. When I enter my Voucher ID online it is notifying me that an 'Invalid ID entered', what does that mean? 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Ebay 's buy now function as long as the ticket and tap Share Save. It is notifying me that an 'Invalid ID entered ', what does mean. Table should be no issue using a phone that has a less than 2 rating! 2013 and can only be used once Ticketek monitors eBay and other online auction for. I able to 'top up ' my Ticketek account Zealand site for sports entertainment. Tickets on sale through Ticketek is no junior price for the Grand Final ID so that the can. And over as at 1 January 2022 are eligible to purchase a Concession ticket. must allow adequate time collection... Systems are in place at every venue to ensure that each ticket barcode can only be redeemed at a Agency! //Archive.Treasury.Gov.Au/Documents/1914/Pdf/Ticket_Scalping_Report.Pdf, https: //www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https: //www.liveperformance.com.au/default.aspx? s=newsdisplay & id=405, https: //www.liveperformance.com.au/default.aspx? &! 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A ticket to Passbook feature ticket barcode can only be used once answered the emails.And was...
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